Keep Your Chairs Full.
Thabbit is the customer growth platform for barbers and salons. Know every customer, see who's drifting away, and bring them back — with your current booking system or ours.
CAPTURE → UNDERSTAND → GROW
BD 20 per branch · No commission · No app for your customers · Works with your booking system
Your customers are your biggest opportunity.
Every day, customers:
- Book appointments
- Walk in
- Cancel or don't show
- Visit once and never return
- Quietly stop coming back
Empty chairs aren't just caused by cancellations. They happen when customer relationships are lost.
Three steps. A customer base that keeps growing.
1 · CAPTURE
Know your customers.
Appointments, walk-ins, Rewards sign-ups, QR codes, Instagram links — and the customer list from the system you already use.
2 · UNDERSTAND
Know what's happening.
Who's new, who's loyal, who's due back, who's drifting away — and your busiest and quietest times.
3 · GROW
Take the right action.
Reminders that cut no-shows, cancelled times offered to the right customers, and ready-made messages to bring people back.
The more you use Thabbit, the more useful it becomes.
Thabbit shows you what needs attention.
No reports to dig through. Open Thabbit, see today's opportunities, and act on them in a tap.
Today's opportunities
12 regular customers are due back
Bring them back
A customer cancelled Thursday at 3:00 PM
Offer the time
8 first-time customers haven't come back
Invite a second visit
5 customers are one visit from a reward
Remind them
Know who's coming back — and who isn't.
Every customer has their own rhythm. Thabbit learns it from their visits. If Ahmed usually comes every 3 weeks, at week 3 he's Due, later he hasn't been back, and much later he's long gone — so you see it before it shows up in your bookings.
Customer health
Bring customers back at the right time.
Thabbit lists the customers who are due, drifting away or haven't made a second visit, and prepares a personal message for each one. Customers who asked not to be contacted are left out.
Hi Ahmed, it's been a little while since your last visit. We'd love to see you again — would you like to book?
You review and send every message yourself, from your own WhatsApp.
Turn cancellations into filled chairs.
When someone cancels, Thabbit suggests customers who are likely to want that time and drafts the offer. Appointment reminders one hour before help stop the empty chair from happening in the first place.
Hi Ahmed, a 4:30 PM haircut time just opened up today. Would you like it?
Rewards that turn walk-ins into regulars.
Customers scan your Rewards QR code and join with their mobile number — nothing to download. Every visit earns a stamp, you choose the reward, and Thabbit shows you who is one visit away.
Rewards
5 of 6 visits
One more visit — your 6th visit is on us
Scan to join — no app
Know your walk-ins, not just your bookings.
Staff log a walk-in in seconds and add the customer's mobile number. You see how many walk-ins became known customers — for the whole shop and for each team member.
Walk-ins this week
18 of 23 with a number
See what happened after you reached out.
Thabbit tracks who you contacted, who came back and what they booked — so you know which actions work. It also shows where new customers come from: Instagram, WhatsApp, Google, QR codes or walk-ins.
After your messages
40 contacted
12 came back
30% return rate
BD 180 booked
The everyday details, handled.
Online booking
Customers choose service, staff and time. Confirmed instantly.
Reminders in your name
Confirmation and a reminder one hour before, sent by text in your shop's name.
Your booking rules
Set how close to a time customers can book and your own cancellation window.
Import your customer list
Bring the customers you already have from your current system.
Consent recorded
Who agreed to hear from you, when and how — kept on each customer.
Arabic and English
For you, your team and your customers.
Already use a booking system you like? Keep it.
Import your customer list and use Thabbit as the growth layer next to the system you already use — such as Fresha. Your booking system manages appointments. Thabbit helps grow customer relationships.
Need booking? It's built in.
- 1Choose service
- 2Choose staff
- 3Choose time
- 4Confirm
No app for your customers — a link or QR code is enough.
Built for the whole team — and every branch.
My chair
Each barber or stylist sees their own customers who are due back, their open times, and their own week.
Team brief
A daily or weekly summary on your phone: what's working, and what was missed — like customers due but not contacted.
All branches in one view
Compare customer capture, customer health and returns across branches. Rewards can work per branch or across the group.
Your customers stay yours.
- No marketplace competing for your customers
- No commission on bookings
- No app for your customers
- Your payments stay as they are — Thabbit never touches the money
- Works with appointments and walk-ins
What is one filled chair worth to you?
BD 20/ month per branch
A few extra visits can cover the whole month.
30 DAYS FREE
- Unlimited staff
- Unlimited bookings
- No commission
- Free setup
- Free training
- Local support
- No contract — cancel anytime
- No credit card needed
Questions owners ask
Do I have to change my booking system?
No. Keep the system you use, import your customer list, and use Thabbit to understand your customers and bring them back. If you don't have a booking system, Thabbit's booking is included at no extra cost.
Do my customers need to download an app?
No. They book or join Rewards from a link or QR code, in their phone's browser.
Who sends the messages to my customers?
Booking confirmations and the one-hour reminder go out automatically by text, in your shop's name. Bring-back and offer messages are prepared by Thabbit and sent by you, from your own WhatsApp.
Does Thabbit take a share of my payments?
No. Customers pay you directly, the way they do today. Thabbit never handles payments.
I have more than one branch. How does it work?
Each branch is BD 20 a month and runs with its own team, services and hours. As the owner, you see every branch in one place.
How long does setup take?
We set it up with you and train your team for free, so you're not doing it alone.
What happens after the 30 days?
You decide whether to continue at BD 20 a month per branch. No contract — cancel anytime.
Ready to keep your chairs full?
Capture your customers.
Understand what's happening.
Take the right action to grow.
Try Thabbit free for 30 days. Cancel anytime. No hidden fees. We'll help you get set up.